Payment and Cancellation.
Payment should be made in full when booking. If you need to cancel you must let us know in writing. If we are able to re-let the property we will refund your payment minus 10% plus any expenses we have incurred as a result. We therefore advise you take out appropriate holiday insurance.

Housekeeping.
Bed linen and towels are included in the price. Electricity is charged at 12 pence per unit. Coal is charged at approximately £1 per large scuttle. Guests are expected to leave the house clean and tidy on departure.

Care of Property.
We ask that people treat our property with care and respect. Please report any breakages or damages so these can be replaced. You will be asked to cover the costs for replacement or repair of any damages or excessive cleaning required.

Dogs.
Dogs are welcome if accompanied by responsible owners. Dogs are not allowed in the bedrooms or on the furniture and should not be left alone in the house. Please bring their own towel/blankets/dishes etc and clean up after them.

Right of Admission.
We reserve the right to refuse admission to the property and to require persons to leave if we consider there is a breach of contract or deem that there is damage to the property, cause of nuisance, or conduct of an offensive manner.

Complaints.
If you have a problems during your stay, please telephone us as soon as possible so we can remedy it.

Letting Times.
The usual time of take over is 3.30pm on a Saturday (subject to unavoidable delays). The property must be vacated by 10am on the final day of hire. As part of the terms of the let we ask that every reasonable care is taken of the contents and the property be left in a clean and tidy condition on departure.

We set out these terms for your own benefit as well as ours. Please do not hesitate to contact us should you require further information.